Pricing

The going rate for on-site Mac support & training in the Denver area is approximately $90 to $175 per hour.

At just $70 per hour for non-business and home-based business clients, we have purposefully set our rates to be an outstanding value for top-notch, customer-centered training and on-site consulting.

A flat-rate trip charge of $25 per visit applies to all on-site appointments. Higher trip charges apply to appointments requiring travel further than 45 miles round-trip.

 

On-Site Service Rate

Non-Business Clients and Home-Based Business Clients
$70/hour

Business Clients
$80/hour

On-site minimum billing is one hour. Rates are billed in quarter-hour increments.

Our standard rates apply when work is performed between the hours of 9AM & 5PM, Monday through Friday, except on holidays. All work requested to be performed outside of these hours is billed at 150% of the standard rate (if we are available to perform the work during those hours).

Emergency service (requested less than 4 hours in advance) is billed at 150% of the standard rate.

 

Remote Access & Phone Service Rate

Non-Business Clients and Home-Based Business Clients
$70/hour

Business Clients
$80/hour

Rates are billed in quarter-hour increments.

Our standard rates apply when work is performed between the hours of 9AM & 5PM, Monday through Friday. All work requested to be performed outside of these hours is billed at 150% of the standard rate, if we are available to perform the work during those hours.

Emergency service (requested less than 4 hours in advance, but still performed between the hours of 9AM & 5PM, Monday through Friday) is billed at 150% of the standard rate.

Services We Offer:

SUPPORT & TRAINING

  • In-home Mac® training
  • On-site Mac consulting, setup and troubleshooting
  • Hardware and software setup, installation and upgrades including printers, hard drives and other peripherals
  • Memory, hard drive, display and router upgrades
  • Operating system upgrades
  • Data transfers from Mac or PC computers and setup of new Mac computers
  • Email setup, configuration and customization with stationery and signatures
  • iPhone®, iPad®, iPod® and Apple TV® support
  • Local & online backup setup and configuration including Time Machine and Time Capsule
  • Wi-Fi network setup and troubleshooting, including wireless printing issues
  • Hard drive replacement, data recovery and operating system reinstallation
  • Regularly-scheduled or a la carte system maintenance, tune-up and optimization
  • File sharing, contact & calendar sharing, music sharing, printer & scanner sharing, network hard drive sharing, Bonjour instant messaging, video conferencing and VOIP phone service setup
  • Fusion, Parallels, Boot Camp and Windows installation
  • Setup of parental controls, network security, firewalls and anti-virus solutions
  • Unbiased advice to help you select the right hardware, software and peripherals
  • Home theater and network-based music system design, setup and troubleshooting including multi-room audio control

PHOTO & VIDEO KEEPSAKES

  • Photo books, wall calendars, photo slideshows and DVD creation
  • Video editing and filming
  • VHS and audio cassette transfers

BUSINESS SERVICES

  • Branding and marketing for small and medium-sized businesses
  • Graphic-rich email marketing campaigns and email template design
  • Web design with or without content management systems
  • Graphic design, business cards, brochures and sales collateral
  • Search engine marketing and optimization
  • Social media integration
  • Custom PowerPoint and Keynote Templates
  • Custom music composing, scoring and audio branding
  • Audio recording, editing and voiceovers
  • Web hosting
  • High-quality offset (commercial) and large-format printing

Mac, iPhone, iPad, iPod and Apple TV are registered trademarks of Apple Inc.